WHAT IS KRAKEN?
Kraken is a United States based Cryptocurrency Exchange. It is a cryptocurrency exchange which allows users to trade in various crypto currencies. The crypto exchange mediates users to buy and sell crypto currencies using various fiat currencies kraken also provides exchange between cryptocurrencies. Being established in 2011 kraken is one of the oldest and safest crypto exchange in the world. It offers trading in more than 175 countries and provides more than 90 cryptocurrencies.
HOW TO START?
Beginners do significantly well with Kraken Exchange. The exchange provides a user-friendly interface which makes trading easier. Signing up with Kraken is similar to signing up for a stock brokerage or another cryptocurrency exchange. If you have all of your information handy, it can take less than five minutes to get your account up and running.
When signing up, you’ll need to provide contact information including your name, address, phone number, and Social Security number.
With a verified account, you can quickly buy cryptocurrency from a linked bank account, and it’s just as easy to sell or convert between currencies in your account.customers are required to enter their personal details along with a govt id proof.
Once your account is created and you’ve logged in, it only takes a few seconds to enter an order using a straightforward form. Kraken also offers 2 factor authentication which prevents anyone from logging into your account without your device and a randomly generated code in hand.
KRAKEN CUSTOMER SUPPORT
Since every step in this process takes place online, there is no human interaction between users and the faculty members which leads to users facing some issues every now and then. To keep the trading as smooth as possible for more than 100 million users, Kraken Cryptocurrency Exchange offers 24 hours customer support system. Users can login from kraken cryptocurrency exchange website and submit their request or the issues they are facing. Once the request is submitted users get an automated response within a few minutes.
Alongside the online support, kraken customer support also offers helpline number so that users who don’t have access to the website for any reason. Users are supposed to identify themselves and the account they are associated with by providing their credentials.
The common request submitted by users on Kraken Crypto Exchange is mostly regarding login issues and questions about wallet. It generally takes around 5-10 minutes to process the problem by kraken customer support, and are fixed between 2 hours to 24 hours, depending upon the type of problems.